The searching process went quick, easy and smooth when meeting with Monica. The home tours were the same in one day Monica lined up a dozen homes as asked which was above and beyond in my option. When it came time to purchase, went back for a second showing and walk through. Was able to meet with the owners as requested and no hassle when it was time to move forward with the close of the sale at that time! Wonderful follow up and superb customer service from Monica. Very happy during and after our home purchase from Monica!!