Our schedules are tough so she took the time and showed us 13 houses in one day! The last house had just come on the market and that was the house we bought. She knows the Maple Grove/Plymouth area really well. I had no idea how many neighborhoods there are and she knows about the school districts. She took the time and went over everything with us and has a decorating background so she had good insight in possible remodeling ideas for the future. From the start to the finish she was available with any questions. She also got back to me right away which I loved!